About ChurnAI

Predict. Understand. Retain.

ChurnAI is an AI-powered customer churn prediction and retention intelligence platform for subscription and recurring-revenue businesses. It helps you understand churn risk at a portfolio level, upload and validate your own customer data, train a model on your own historical outcomes, and predict — with a clear, SHAP-driven explanation of why — which customers are most likely to leave.

ChurnAI ships with a baseline model trained on the IBM Telco benchmark dataset combined with synthetic Pakistani and Indian development data. It does not claim to be a validated, real-world model for any specific country or market out of the box — its primary value is letting a company train its own model on its own historical data.