Predict. Understand. Retain.
ChurnAI is an AI-powered churn prediction and retention intelligence platform — know who is at risk, why, and what to do about it.
Key Features
Everything you need to predict, understand, and reduce customer churn.
AI-powered churn prediction
Score customers individually or in bulk with a model trained on real behavioral patterns.
SHAP explainability
See exactly which factors are pushing each prediction up or down, ranked and visualized.
Company-specific model training
Upload your own historical customer data and train a model tailored to your business.
Analytics dashboard
Track churn risk, trends, and top drivers across your entire customer base at a glance.
How it works
Upload
Bring your customer data in as a CSV — validated and quality-checked automatically.
Train / Predict
Train a model on your own outcomes, or predict with the baseline model instantly.
Understand via SHAP
See the ranked factors behind every prediction, not just a number.
Act
Prioritize outreach to your highest-risk, highest-value customers.