Predict. Understand. Retain.

ChurnAI is an AI-powered churn prediction and retention intelligence platform — know who is at risk, why, and what to do about it.

Key Features

Everything you need to predict, understand, and reduce customer churn.

AI-powered churn prediction

Score customers individually or in bulk with a model trained on real behavioral patterns.

SHAP explainability

See exactly which factors are pushing each prediction up or down, ranked and visualized.

Company-specific model training

Upload your own historical customer data and train a model tailored to your business.

Analytics dashboard

Track churn risk, trends, and top drivers across your entire customer base at a glance.

How it works

1

Upload

Bring your customer data in as a CSV — validated and quality-checked automatically.

2

Train / Predict

Train a model on your own outcomes, or predict with the baseline model instantly.

3

Understand via SHAP

See the ranked factors behind every prediction, not just a number.

4

Act

Prioritize outreach to your highest-risk, highest-value customers.